Accessibility & Amenities

Minnetrista’s Center Building, Oakhurst home, the first floor of the L.L. Ball home, The Orchard Shop, and many of the garden paths are wheelchair accessible. The second floor of the L.L. Ball home is currently accessible only via stairs. Visitors using walkers and canes will find most areas accessible as well but should be mindful of uneven surfaces throughout the outdoor spaces. 

Visitors can borrow one of our wheelchairs, free of charge, on a first-come, first-served basis. Standard wheelchairs are available at the Center Building, the LL Ball home (Bob Ross Experience) and the Oakhurst Home. An extra-wide wheelchair is available at the Center Building. 

Golf cart tours are available, upon request and weather permitting, for visitors with mobility challenges who can transfer to a golf cart. These tours can be customized to your visitation goals and can include a portion of our Nature Area.  

Minnetrista exhibits frequently feature interactive items that can be explored through touch. With notice, sighted guides can be arranged for exhibition visits. For events where programs are distributed like Faeries, Sprites & Lights and Enchanted Luminaria Walk, large print materials are available, upon request, at entry points. 

Minnetrista’s exhibitions are supported by labels and interpretive panels. Many videos presented in the Museum’s Theatre are captioned, using a mix of professional and automated captioning. ASL Interpreters are occasionally scheduled for special programs and can be arranged for most offerings with a two-week advance notice

Minnetrista welcomes service animals in accordance with the Americans with Disabilities Act (ADA). Under the ADA, a service animal is defined as a dog trained to perform one or more tasks related to a person’s disability. Service animals must be leashed and remain under the control of their owner at all times. Pets, emotional support animals, therapy animals, and comfort animals are not permitted inside Minnetrista’s buildings.  

Basic first aid supplies and Automated External Defibrillators (AEDs) are available across our campus. If you need assistance while on campus visiting Minnetrista, please alert any staff member.

Baby changing stations are available in the following locations:

• Center Building, in the men’s and women’s restrooms located on the first floor.

• LL Ball Home, in the men’s and women’s restrooms located on the first floor.

• Oakhurst Home, in the single stall restroom located on the first floor.

• Education Center, in the large single stall restroom.

We offer complimentary sensory support for guests who may experience sensory overload during their visit. These customizable packs can include items such as noise-reducing headphones, sunglasses, fidgets, and other tools to ensure a more comfortable visit. Sensory Support Packs are available at the Center Building, L.L. Ball Home (Bob Ross Experience), and Oakhurst Home.